Professional Background

Windows Support Specialist

Scripting | Desktop Engineering | System Auditing and Remediation

Result-oriented Windows expert with a deep background in Windows server and desktop operating systems.   Experienced script developer applying the latest technologies and using multiple languages to resolve unique challenges.  Experienced in remote administration using SCCM packaging and remote script execution.  Formally trained in Microsoft technologies and other networking technologies.

Desktop Engineering

  • Diverse, targeted scripting in AutoIt, PowerShell, VBA, VBScript, JavaScript, WMI/WQL, and SQL
  • Windows security compliance auditing and remediation
  • SCCM package development, testing, deployment
  • SCCM Compliance and Remediation configuration
  • Microsoft update patching through SCCM

Operating Systems

  • Windows OS Configuration, Active Directory, Group policy, IIS, SQL
  • Web site management, development and support
  • Virtual machine support (Citrix, VMware, Hyper-V)

Knowledge transfer

  • Written technical documentation
  • Live training and demonstrations
  • Recorded video production

Education Highlights

Bachelor’s Degree with honors – Cal State Fullerton
Computer Science with emphasis on Operating Systems

Technical courses

I attended dozens of Microsoft, Novell, Cisco, CIW, and A+.  I wasn’t just a student going through the paces – I was also a trainer and college instructor.  I held the following certifications:

MCT, Microsoft Certified Trainer | A+ Service Technician, CompTIA | MCSE, Microsoft Certified Systems Engineer | Network+ Technician, CompTIA | CNI, Certified NetWare Instructor | CNE, Certified Novell Engineer, versions 3, 4, 5 | CIW, Certified Internet Webmaster, Prosoft | CIW, Site Designer | Certified Technical Trainer, The Chauncey Group | New Horizons Certified Trainer | ExecuTrain Certified Technical Trainer

Microsoft Training Transcript (1995 – 2003)
ID: 1203553    Access Code: (available upon request)


Computers and technology

Computers are my hobby, my life.  I am the family and friends expert on all things technical. See the My Story page for a deeper understanding of my background.


I love my Golden Retrievers, and enjoy taking them to the park and in the car with me.  There’s a lot of fur on my car, but that’s just they way it goes.  Currently I have Snappy (the alpha), Pearl (the little white cutie), and MJ.  Mj is my son’s dog, but she has vision issues and is better off staying with us.

Digital Photography

I take nature photos, pictures of my dogs, and interest subjects.  and make large format prints.

Gardening and landscaping

 I have a variety of palms and other interesting plants in my backyard.


I cook what I like to eat – Savory dishes such as Chili con carne, spaghetti sauce & Chili Verde. Baby Back Ribs, Beef jerky.